A Pre-Repair Consultation allows us to verify in advance, that we do offer a repair solution that meets your expectations from a repair time-line and overall cost perspective. In addition, if your situation requires a replacement part, a Pre-Repair Consultation allows us to confirm in advance, that Genuine/OEM-based Manufacturer provided replacement parts are available for your specific computer model. Moreover, once it is confirmed that we can resolve your issue within a time-line and price point that is acceptable to you, we will email you a written price quote coupled with a brief Summary of Work to consider.

If you have a general repair question or are just shopping around for pricing, you can simply Email Us your question or concerns at LaptopRepairGeeksofReston@outlook.com and we will respond within 30 minutes of receiving your request. We proactively monitor and respond to all email inquiries received between 9:00 a.m. and 8:00 p.m. / 7 Days A Week, to include Saturday and Sunday! If your laptop is displaying a specific error of concern or if there is damage that you would like for us to see, simply take a picture of the respective issue with your cell phone and email it to us, as a a picture speaks a thousand words and is very beneficial in most cases. If your repair request requires a replacement part, such as a Keyboard, Battery, CPU Fan, DC Power Jack or an LCD Screen, please provide the Make, Model Number and Serial Number of the laptop. This information is typically found on the bottom of the laptop and if possible, please take a picture of the model and serial number information with your cell-phone and email it to us. An example of the needed information is as follows: Manufacturer: Dell | Laptop Model: XPS 13-9350 | Serial Number: J2W88H1.

Our Pre-Repair Consultation Process Is Simple | Call Chat or Email Us

Frequently Asked Question: Hey, Laptop Repair Geeks of Reston, My Computer Problem Is Urgent And I Need It Fixed ASAP And I Want To Drop-off My Laptop Now?

Our Answer: An appointment is required for all services to include dropping off your laptop for a diagnostic evaluation. In addition, prior to traveling to our facility, please Call, Email or Chat with us for a Pre-Repair Consultation to confirm that we offer a solution that meets your repair timeline and associated cost/budget requirements! Once it is confirmed that we can provide a cost effective solution that meets your needs, we will schedule the drop-off appointment accordingly. From a repair timeline perspective, we typically provide same day diagnostic services and most repairs are completed within 24-48 hours.

We Offer (3) Convenient Methods To Attain Prompt Service:

1) Drop Off Your Laptop At Our Facility - A Pre-Scheduled Appointment Is Required: Please Call, Email or Chat with us for a Pre-Repair Consultation to confirm that we offer a solution that meets your repair timeline and associated cost/budget requirements! Once it is confirmed that we can provide a cost effective solution that meets your needs, we will schedule the drop-off appointment accordingly. We are located at 12020 Sunrise Valley Dr. Suite 100 Reston Virginia 20191 | With respect to parking, there is garaged based parking adjacent to our facility,

2) Free Pick-Up Service Of Your Laptop From Your Home or Place of Business/Office: For our local clients, we offer a free laptop pick-up service from your home or place of business for our clients that are located within the Reston, Herndon, Fairfax, Centreville, Great Falls and Dulles areas.

3) On-Site Repair Service - At Your Home or Business/Office Location: - At Laptop Repair Geeks of Reston, we provide onsite computer repair services at your home or place of business for clients located within the Reston, Herndon, Fairfax, Centreville, Great Falls and Dulles areas.

A travel charge of $25 is assessed for clients located outide our service area. We employ a dedicated team of mobile computer repair technicians available to respond onsite at your location to resolve your computer mishap in a timely manner. Note: Some repairs can not be completed on-site, so please call us @ 703-457-6682 to confirm the repairability of your situation.