GENERAL COMPUTER REPAIR

A Pre-Repair Consultation allows us to verify in advance, that we can provide a repair solution that meets your expectations and associated requirements from a repair time-line and overall cost perspective. In addition, if your situation requires a replacement part, a Pre-Repair Consultation allows us to verify in advance, that replacement parts are available for your specific computer model. Moreover, once it is confirmed that we can resolve your issue, we will email you a written price quote coupled with a brief Summary of Work to be completed for you to consider. If you have a general repair question or are just shopping around for pricing for a specific repair or service, you can simply Email Us your question or concerns at RepairQuote@laptoprepairgeeks-reston.com and we will respond within (1) hour of receiving your request. We proactively monitor and respond to all email inquiries received between 9:00 a.m. and 8:00 p.m. / 7 Days A Week to include Saturday and Sunday. If your laptop is displaying a specific error of concern or if there is damage that you would like for us to see, simply take a picture of the respective issue with your cell phone and email it to us. If your repair request requires a replacement part, such as a Keyboard, Battery, CPU Fan, DC Power Jack or an LCD Screen, please provide the Make, Model Number and Serial Number of the laptop. This information is typically found on the bottom of the laptop and if possible, please take a picture of the model and serial number information with your cell-phone and email it to us. An example of the needed information is as follows: Manufacturer: Dell | Laptop Model: XPS 13-9350 | Serial Number: J2W88H1.

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